Task A Supervision Notes As an experienced social care worker you have been asked to mentor a new social care worker. You plan to use a supervision session to explain about the duty of care and how this helps to protect individuals from harm and abuse. Prepare a set of notes to help you in this supervision session. In the notes, you must include an explanation of: Ai What is meant by the term “duty of care” It is a legal obligation to provide care and support to vulnerable adults. The social care worker must do everything they can to keep the service users safe from harm, injury and abuse.
Assignment 304: Principles for implementing duty of care in, social care or children`s and young people`s settings. Task A: Supervision notes: What is ment by the term duty of care? Every care worker has a duty of care, Duty of care means making sure that every individual in there care is safe from harm. This means safe from abuse and neglect also. Duty of care also means that all needs of the individual are being met this includes • personal hygiene • Food and water • Entertainment • Social needs • Medication.
Unit 205 – Introduction to duty of care in health, social care or children’s and young people’s settings Outcome 3 – Know how to respond to complaints 3.1 Describe how to respond to complaints All complaints and concerns we receive are dealt with fairly and quickly in my establishment and we respond to individuals’ needs as a main priority. It is important that all complaints are reported to a senior staff member or Manager and is then logged within our complaints form for investigation. All complaints received are important and must be taken seriously. The Care Quality Commission (CQC) requires my organisation to gather, evaluate and generate reports about complaints – this is to ensure the improvement of our service is ongoing and is evolving all the time. It is really important for our service users to exercise their rights as human beings.
It is your duty of care to safeguard individuals from harm. All employees should report any concerns of abuse they have. These might include evidence or suspicions of bad practise by colleagues and mangers, or abuse by another individual,
Describe dilemmas that may arise between the duty of care and an individual’s rights Me as a care assistant I have to do everything to keep my residents safe, I have duty of care to that people. Sometimes my residents they want to do something which can be dangerous for them. On the other hand, I have to respect their choices and rights. I have to explain nicely what the risk is and find the way to compromise. All of my action taken should be documented including any risk assessment carried out.
1.2 Explain how duty of care contributes to the safeguarding or protection of individuals. In my job role I have a duty of care to raise any concerns that I may have about any aspect of my work. These can range from poor working conditions, poor equipment, poor practice by other staff and raising concerns about potential abuse cases and situations of neglect. It is my duty of care to safeguard individuals from harm. All employees should report any concerns of abuse they have.
P3) Explain risk assessment processes in the context of everyday activities in health and social care. It is required by the law that every care organisation need to carry out the formal risk assessment for their care setting. Risk assessment helps to determine the possibility of potential hazard in relation to given situation or any existing recognised threat. The aim of a risk assessment process is not only to focus on keeping resident safe but they should be person centred and promote independence, choice and autonomy. It should be reviewed regularly and all the members of staff need to have a clear understanding of the risk assessment process.
When social care workers are aware of their own duty of care and follow the code of practices this enables them to work under clear guidelines ensuring a safer work environment and that all acts are done with the individuals best interests. Safeguarding is not just about keeping individuals safe in the care setting, but making sure they are safe from illness, abuse or injury. Everyone working
1.2: Explain how duty of care contributes to the safeguarding or protection of individuals. We also have a duty to protect the children and young people from sexual, physical and emotional harm, preserving respect and dignity. If we find any unanswered marks on a child or their behaviour changes when certain interactions are made, documenting this on the appropriate documentation and informing the manager is high priority. We also have the duty to protect the children and young people from intimidation or humiliation, engendering trust. Along with protecting the children from any harm we also have to safeguard ourselves avoiding risk of accusations of misconduct in the work place, acting professional throughout the whole working day.
There are also legal duties of care that must be accepted at all times. In my role as a support worker I have a duty of care towards the services users I support, my fellow colleagues and anyone that visits the premises. This duty of care is implemented in to the policy and procedures of the company. My duty of care ensures that I aim to provide high quality of care to the service users and ensure that they are protected and safeguarded from harm and anything that can hurt or affect their levels of care. Within this duty of care there also things like omissions or a failure to act that needs to be considered because if you fail to do something for a service user that is expected of you, then you have failed your duty of care and this can result in harm for the service user.