Identify the different reasons why people communicate. People communicate for several reasons such as, for giving and receiving information, to develop new relationships with work colleagues, patients, etc. And to express their needs and preferences to make sure that they are met. Explain how communication affects relationships in the work setting. By having good communication skills it will build good relationships in the work place.
It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding. Seeing a person’s body language or facial expressions can give you an idea of their feelings and emotions about any situation or event that is occurring. Having knowledge of these skills is good because it can show you if someone is maybe feeling anxious or concerned about something, which you can then try and change. Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know a person’s individual needs when relating to communication, because it allows yourself to create or use various methods in order to support individuals with communication difficulties.
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. People communicate to express their emotions, their opinions, their needs and their knowledge. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication between colleagues and other professionals ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised. b) Individuals using the service and their carers Communication between individuals using the care service and their carers is important as it builds a good relationship and individuals can express their needs and preferences to the carer to ensure they are met.
PRINCIPLES OF COMMUNICATION TC 10, 1.1 Identify three different reasons why people communicate. To develop relationships. To share informations. To understand the others. TC 10, 1.2 How does communications affects relationships in adult Social Care setting (Give two examples and explain) Communication with service users is allowing us to develop positive relationships with service users and their families and friends.
Assignment 201 Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. - Talking by phone is a verbal communication even if is not face to face - another method of verbal communication is in staff meeting when are participating more than two people A ii Describe two methods of non-verbal communication. - By touching we are communicating non-verbal our feelings - another method of non-verbal communication is by writing/ reading - care plans, letters , emails A iii Identify five different reasons why people communicate. - Set-up relations - Asking questions - To express emotions - Pass on important information - Making sure that their needs and wishes are known A iv Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them. - Recognising the signals.
Principles of communication in adult social care settings 1. Understand why communication is important in adult social care settings Different reasons why people communicate are: * To express their needs * To express how they are feeling * To Share ideas/information * To socialise * To make relationships * To ask questions * To make their own choices * Express their preferences How effective communication affects all aspects of working in an adult care setting: People with learning difficulties find it harder than most people to understand the world around them. The carer should get to know the client and use right communication for that service user. If the carer doesn’t use effective communication the service user could become frustrated and act out which could end up with bad behaviours. Such as if the service user doesn’t talk effective body language, writing things down and pictures could work well.
Aiv) a) Its important to find out about an individual’s communication needs and language needs as every individual is different and needs different kinds of help. Getting to know your resident - in my case as a care assistant. It is vital as they could have a speak impediment and could need assistance or could be in pain. If you don’t know your resident you wouldn’t know what to look for if they was in pain or discomfort. b) Misunderstanding mistakes could be prevented, for example when you have a better understanding of your resident’s you have a better insight about the individual’s (religious and cultural beliefs etc…) this means you can give effective communication.
Watching their body language and reactions is very important also when giving and receiving answers in conversations etc. 2. Understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1. Explain why it is important to find out an individual’s communication and language needs, wishes preferences.
Communication is an essential skill for worker who wants to do well in their setting; this communication can be between adults or children. 1.2 Explain how effective communication affects all aspects of own work. Communicating together involves a two-way sharing of information and helps to develop a common understanding, meaning it is easier for parents, carers and staff to support one another. Effective communication also helps families and staff to build a trusting partnership and develop honest and respectful relationships. When families and staff have a genuine interest in one another, people are able to be open about their thoughts and feelings.