Assignment 301 – Priniciples of Communication in Adult Social Care Settings Task A – Questions and Answers Ai 1. To pass on information 2. To express feelings 3. To resolve problems 4. To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners.
TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
Name: Jill Barber Questions set date: Assignment 201 Principles of communication in adult social care settings Assignment composition Assignment overview In this assignment, you will complete tasks to demonstrate your understanding of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. You will also address the issue of confidentiality. Task Evidence Learning outcomes covered A Short answer questions 1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4 B Poster 4.1, 4.2, 4.3, 4.4 Task A – Short answer questions Ai) Describe four different methods of communication. 4 marks • Behaviour is a method of communication as it communicates how someone feels. Sometimes people with dementia cannot say how they feel and a change in their behaviour indicates this.
Express needs and wants 4. Ensure any issues are dealt with Aii) Two ways of how effective communication can affect relationships in adult social care setting between individuals using the service, their careers, colleagues and other practioners. Communication between colleagues and professionals ensures all aspects of care are carried out efficiently, and colleagues have full understanding, which leads to a positive working atmosphere. It will also ensure the service user is getting the best possible care by communicating
Communication skills and personality development are crucial for establishing effectual and reverential relationships with service users. These skills also play a major role when working with colleagues and other social workers for making decisions and assessments. Interpersonal skills which enable the worker to engage meaningfully with the client lie at the heart of effective social work practice. Sound communications skills are more effective for the field of social work practice. All the practitioner of social work, working for children, old age and other needy individuals who are really in need of love, compassion and basic necessities of life must develop habits for good and effective communication skills.
Unit 11 : Principles of personal development in adult social care settings. 1.1 Explain what reflective practice is: Reflective practice is a process to help work colleagues evaluate their work. It provides opportunities to learn from experiences and develop there working practice. It is both a tool to help me analyse specific interactions or incidents that have occurred at work, as well as a method of working in the moment that is mindful and self-aware. 1.2 Explain the importance of reflective practice in continuously improving the quality of service provided.
Shelley Prinsloo – 11/01/2013 Unit 4222-201 – Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings. 1.1 There are many different reasons why people communicate, to express their needs, their feelings, ask questions or to generally build a relationship. Good communication is crucial for developing a positive relationship with your service user as you need to be able to let them express their needs and feelings, give and also understand instructions. It is also important to be able to communicate to show encouragement and also share feeling and opinions 1.2 .Effective communication is vital to the role of the Carer as it reduces the chances of making mistakes, and helps to build a positive trusted relationship. It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential.
1.2 Explain the importance of reflective practice in continuously improving the quality of service provided. 1.3 Explain how standards inform reflective practice in adult social care. 1.4 Describe how own values, belief systems and experiences may affect working practice. Outcome 2 Understand the
Two – way communication is required to form relationships and establish the boundaries . 4.Getting to know each other. Getting to know people by listening and talking to them enable to develop an understanding which will lead to stronger relationship in longer term. Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals: Effective communication in an adult social care setting between colleges and other professional is very important and have significant affect on service providing by them. Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service.
Describe situations where information normally considered being confidential might need to be shared with agreed others (4.4.3) 13. Explain how and when to seek advice about confidentiality (4.4.4) 1.Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 2. Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and