Employee Empowerment---Democracy or Delusion?

13050 Words53 Pages
The Innovation Journal: The Public Sector Innovation Journal, Volume 9 (1) EMPLOYEE EMPOWERMENT: Democracy or Delusion? by Howard A. Doughty That the term ‘empowerment’ is so widely used today in ‘progressive’ management circles suggests not just manipulative intent but an awareness that even in periods of deep recession the boundaries of workplace control continue to be challenged by workers striving to attain a measure of power, security, and dignity. - James W. Rinehart1 Lord Bertrand Russell wrote somewhere that work is of two kinds: altering the position of matter at or near the surface of the earth, and telling others to do so. The first, he said, is unpleasant and ill paid; the second is pleasant and well paid. A more succinct statement of power relations in the workplace would be hard to find.2 This essay is a reflection on one of the more interesting concepts in the contemporary management of human resources-employee empowerment. This innovation is considerably more complicated than it might at first appear, and its pedigree is rather longer, more convoluted and more controversial that some might expect. Essentially Contested Concepts This essay does not address the kind of question that is immediately susceptible to empirical inquiry and examination. The reason is that when we discuss concepts such as employee empowerment, we literally do not know what we are talking about or, more accurately, we do not agree about its definition. What we think about employee empowerment depends entirely on what we think employee empowerment means not only in factual terms and in particular cases, but also in sweeping historical, theoretical and essentially political terms. The idea itself is the subject of the dispute. It falls within a category that I have previously identified in this journal as an essentially contested concept.3 What matters
Open Document