People are a business most valuable asset and keeping them satisfied, motivated, developed and retained is necessary if a company is to remain profitable (humanresources.about.com, n.d.). HR department plays a vital role in companies; helping them master the challenging competitive environment and the demand for highly qualified employees. Their primary roles are locating, screening, recruiting, hiring, and training high quality individuals who will become constructive members of the organization. They must be professional at all time handling different situations and people; skillfully communicating the firms’ policies, procedures, and goals: other responsibilities include perform job
| Recognizing Employee Contributions | HRM 500 Assignment 4 | | Sherry Jackson | 12/14/2014 | As an HR professional in today’s world businesses are required to create a continuous positive atmosphere. Ensuring that the right people are in the right position is a key component of the job. The challenges faced by HR professionals within this organization are important dimensions. The policies, practices, and systems that influence employees ‘behavior, attitudes, and performance as well as the employees pay is important to retain good employees. Many companies refer to HRM as involving “people practices.” HR professionals should emphasize that there are several important HRM practices that should support the organization’s business strategy: analyzing work and designing jobs, determining how many employees with specific knowledge and skills are needed (human resource planning), attracting potential employees (recruiting), choosing employees (selection), teaching employees how to perform their jobs and preparing them for the future (training and development), evaluating their performance (performance management), rewarding employees (compensation), and creating a positive work environment (employee relations).
Team “A” Weekly Reflection – Total Quality Management & ISO Organizations must employ methods and strategies that ensure the highest level of quality in the goods it produces the services it renders to its consumers. Also production of such by its employees must be in an efficient and effective manner. This paper will expand how the application of two methods, total quality management and International Organization for Standardization can improve an organization, the benefits and challenges of each, and the role of the Quality Control department in each. Jacobs & Chase state that total quality management (TQM) ‘may be defined as ‘managing the entire organization so that it excels on dimensions of products and services that are important to the customer’”. (Jacobs, 2011. p. 286) TQM incorporates the participation of the entire organization to ensure its products and services are being produced and rendered with the highest level of quality possible.
Resourcing Talent 1. Definition of recruitment and selection process The recruitment and selection process is important for new and established businesses alike. Your human resources department has the support and expertise of employment specialists who assist hiring managers with the procedures to ensure your company leaders are making wise hiring decisions. There are several pieces to the recruitment and selection process: sourcing candidates, reviewing and tracking applicants, conducting interviews and selection for employment. 1.1 Sourcing Candidates This is the first step in the recruitment and selection process.
Training and Development HRM/531 Monday, September 1, 2014 Cathy McCullough Training and development are essential in the growth and productivity of any company and individual employees. “Training is one of the most important and reliable human resource techniques to enhance organizational and employee productivity” (Bhatti & Kaur, 2010, p. 656). At Clapton Commercial Construction Company, training and development is a priority for all employees, from the lower level to the highest. “The training should influence the transfer of learning and skills from the training situation to the effectives of applying it to the job situation” (Cascio, 2012, p. 316). A training development plan is needed, as it will fill the organizational gap
By applying the KSAO (knowledge, skill, ability, and other characteristics) needed to perform the job effectively and more efficiently. By developing talent within, allows Tanglewood to hold on to one part of their mission statement that states “we are committed as a company to providing maximum value to our customers, shareholders, and employees.” Also by sticking to develop talent this method also allows Tanglewood to continue to steadfast to another part of their mission statement that states, “We will accomplish this goal by adhering to the core values of responsible financial management, clear and honest communication, and always keeping performance and customer service.” According to an article in Business Weekly, “Tanglewood really needs to slow down and take a hard look at our corporate culture. Right now we need to consolidate and make sure we’re as close to the company’s original mission as we can be. Our success
Unit – use and develop systems that promote communication Unit No. 501 If there is a hierarchy within an organisation it is important that each member knows what their roles are and they know how to promote and support effective communication within their own job role. Our hierarchy is as follows: Directors Managers Senior carers Care Practitioners Directors: It is the responsibility of the directors to inform their managers of all company policies and procedures to ensure the business is run according to their wishes. Directors need to have good communication with their managers so that policies and procedures are followed correctly. Good communication will ensure that the organisation is running smoothly and that the managers can ensure the Heads of Shift work accordingly.
Evaluating the steps an organization can take to improve skills of its employees * The achievement in any business is contingent on exactly how good your personnel are skilled. Skills for example, communication is quite essential to any organization. If its employees have acquired and implemented more skills within their work, it will obviously be better for the business, in terms of productivity, efficiency, success and revenue. It is very essential for staff to have adequate communication skills, due to the fact it’ll maintain the flow of the business, productivity, and extra participation and involvement for the employees which will allow them to interact with each other which will eventually result in better propositions and outcomes for the business. * In addition, supposedly if staff are having difficulties during communicational activities and processes, it is possible for them to attend and be a part of training programs after work hours, and if any sufficient improvement is made, employees it will be very profitable when working with colleagues and customers which will ensure everything is very understandable and no confusion is cause.
The Baldrige Award The Malcolm Baldrige Award is a guide to achieve excellence in businesses. It is based on a system approach that draws a set of performance objectives for companies, allowing them to reach advanced and outstanding performance to better serve their numerous stakeholders on one hand, to enhance the general organizational effectiveness and efficiency on the other, as well as encourage and increase both the individual and organizational learning with the purpose to increase the overall satisfaction. According to the Baldrige Performance Excellence Program website, “The Baldrige Program's mission is to improve the competitiveness and performance of U.S. organizations”. The Malcolm Baldrige National Quality Award is hold every year, it is honored by the presence of the President of the United States of America who presents the Awards to organizations that successfully reveal outstanding quality and performance. It is given to organizations in different fields and sectors mainly: manufacturing, service and small businesses, education, health care and nonprofit organizations.
b. RESOURCES: Describe the resources the team will require in order to complete the task allocated to them. c. ENVIROMENT: Describe the work environment required for the team to function effectively with sound business ethics. Outline how a positive work environment will be created and maintained for this team. Include how team initiative and innovations will be encouraged within the team setting, how ongoing, open communication will be established and how decision making will be transparent.