Tanglewood Case 1

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Strategic Staffing Decisions Recommendations Staffing Levels • Acquire or Develop Talent In deciding to acquire talent or to develop talent, Tanglewood should focus on developing talent in order to achieve the “centralization” the company is looking for. By focusing on developing talent, Tanglewood would be able to create a core workforce with the ability to learn KSAOs (KSAOs are the knowledge, skill, ability, and other characteristics that are needed to perform the job effectively) from entry level jobs all the way up to management jobs. The newly developed employees would be able maintain the current values and culture that Tanglewood is focusing on maintaining for now and in the future as they continue to grow. Tanglewood has previously focused on the acquisition of their employees. Even though many of the employees are able to start employment with little training, this has led to the differences in human resource practices among regional managers which counter Tanglewood’s original philosophy. • Hire Yourself or Outsource Tanglewood should ultimately focus on “hiring yourself” for their human resource functions of hiring activities such as recruiting, selecting, and employment. At the rate in which Tanglewood is growing, it will ultimately be cheaper in the long term as Tanglewood becomes a large organization. By hiring yourself, Tanglewood will also be able to build on the centralized corporate/company culture in which they are looking for. By hiring yourself the company would be more familiar with current and past experiences the company has faced with different staffing situations and they would be able to improve on any mistakes they may have had. Tanglewood could choose to outsource in a few situations. (Outsourcing involves the use of outside organizations to recruit and select employees). In the beginning, with a lack of professional human

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