Ttc Case Study Essay

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Overview - Introduction - The Toronto Transit Commission (TTC) is Toronto’s first public transportation company founded in 1920. It includes bus lines, streetcars as well as subway lines in the Greater Toronto Area. Many people in the GTA use the TTC as a primary way of transportation, making it very important for the TTC to keep their services up to date and able to meet passengers needs. - Decision To Be Made - For this research study, the decision to be made is to determine what should be done to improve the Toronto Transit Commission service and the overall experience of users based on the research found by surveying students at Ryerson. - Strategic Issues - There are a few strategic issues that are related with this study.…show more content…
1 2 3 4 5 5. Using a scale of 1 to 5 with 1 being least safe, and 5 being most safe, please fill in the following statements regarding safety of TTC vs. other forms of transportation. Most Safe Neutral Least Safe Traveling by TTC 1 2 3 4 5 Driving your own Car 1 2 3 4 5 Carpooling 1 2 3 4 5 6. Using a scale of 1 to 5 with 1 being least costly, and 5 being most costly, please fill in the following statements regarding cost of TTC vs. other forms of transportation. Most Costly Neutral Least Costly Traveling by TTC 1 2 3 4 5 Driving your own Car 1 2 3 4 5 Carpooling 1 2 3 4 5 7. Using a scale of 1 to 5 with 1 being least timely and 5 being most timely, please fill in the following statements regarding waiting time of TTC vs. other forms of transportation. Most Timely Neutral Least Timely Traveling by TTC 1 2 3 4 5 Driving your own Car 1 2 3 4 5 Carpooling 1 2 3 4 5 8. While traveling on the TTC, Do you… A) Listen to your music? Yes No B) Read the newspaper? Yes No C) Read a book? Yes No D) School work? Yes No E) Tend to start a conversation with other TTC users? Yes No Short Answer: Likes &
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