Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed to a high standard. Good communication between staff members is important to ensure problems are picked up and solved quickly. Such as an elderly service user having a preference to a bath rather than shower, the service user can then communicate this information effectively to staff and pass this information on to their colleagues.
Messages can be sent to people through gestures; Facial expressions; Hand gestures; Body language. Messages can also be sent through sign language, Braille, text messaging, written communication etc. When working in a Health and Social caring environment, it is highly important to communicate effectively so you and your patient have a good understanding of what is being said to each other and also, so you can build a strong relationship with your client/ patient. Sometimes it may not be just the patient you have to communicate with, you may also have
Identify the different reasons people communicate People communicate in order to give instructions, to acknowledge they have understood an instruction, to share information, to build relationships with people and to share opinions, knowledge, emotions and to give encouragement and advice. As a carer I am required to communicate with colleagues, clients, client’s families and medical health care professionals whilst at work. I am required to communicate effectively with others to ensure I am meeting the needs of the client, when booking appointments for the client with medical professionals and with the client’s family about any quiries and updates they require about the client. I am also required to communicate regularly in writing when carrying out tasks such as documenting information in communication books and various charts such as food and fluid intake monitoring, documenting any medication that has been handled and filling in timesheets. Unit 1.
We have to prioritize the treatment for the patient according to his or her condition. When we work under the hospital’s policies and protocols, it helps health care personnel to stay within their professional boundary and prevent from potential risks. During patient care; after we obtain information about critical situations, which we have to respond to it very quickly, and cautiously. Every second is important for the best outcome of the patient during critical situations. Sometimes, it is very difficult to deal with some situations, but we can always get help, support, and guidance from our coworkers and superior health people.
It can be a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues whilst developing supportive ties with the users of the service who come from different types of backgrounds, cultures/ and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i.e. patient and carer, Importance of intercourse: Communication is really important in health and social c ar because it changes the route great deal morsel and shows you the differences in people.
QCF Portofolio Health and Social Care – Level 3 Outcome 1 Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate : People communicate for a variety of reasons : to learn, to know one another, to gain information, to understand, to share, to make team work more effective etc. On a more extreme level, one person may wish to talk to another because they feel lonely or neglected, and need reassurance. 2. Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors.
[01] Introduction to Communication in Health, Social Care or Children’s and Young Peoples [01:1]Understanding Why Communication is important in the work setting Communication within the work place is important for many reasons 1. You need to be able to communicate with clients to understand their needs and requirements in order that you can assist tem with the daily tasks required in each individual case. 2. You need to be able to pass any necessary information on to the correct staff members so that any needs or requests you have become aware of are also known by all other necessary members of the care team so that a good level of continuity in care is maintained [01:2] Be Able To Meet The Communication and language needs wishes and preferences Of an Individual There are many communication barriers that may need to be crossed within the work places here are a few and how I would attempt to bridge those barriers 1. Deafness This can be overcome by the use of sign language or written notes if the client is able to lip read then direct facial contact should always be maintained when having a conversation or when daily chores need to be assessed 2.
One of the human skills that a good Administrative Medical Assistant needs to have is people skills. Working as an Administrative Medical Assistant, you have to know what you are doing when you are doing your job and you need to be able to communicate with the patients and your coworkers without getting angry when a situation arises. People skills are very important and need to be strong and on point because you are dealing with people on a daily basis. Being able to communicate with patients can make their visit easier and can help you accomplish more in the time during their appointment. Knowing how to communicate is important because there will be times that you have to deal with situations like when a patient calls or comes in to the office and they are upset and taking their anger out on you.
5. Communicating. Communication is the key, whether it is with your team, with manager or our customers. It is all about setting right expectations, talking about positive and negative things so we all clear on what is going on and can improve on our performance. I do my best to have regular conversations with my team so I can not only get to know them better but also find out if there are any areas I can be helpful with.