It will help build a relationship with the child and for them to be able to trust me and become more openly about any problems they may have. However if I was to use unkind words which put children down, it can make a child feel bad about themselves and could prevent good communication. I also think speaking clearly and using the correct grammar is being a good role model for the child, as they
1.2 Relationship building is important when working with children and young people. The way this is done is by being a positive role model. The young person must feel comfortable when I am helping/supporting the young person with work. When working with children I have to make sure that when working with then that I use easy to understand words. Towards children I must show a caring approach and listen to them when they are asking me question and make eye contact so they know that I am listening to them.
When in individuals communication being able to be organized and all of your ideas are in order will help make it easier for the receiver to understand. In a conflict disagreement you have to learn how to receive feedback and not get defensive on others views. Keeping a good tone and speaking clearing will help so that others are not frustrated because they are having a hard time
SHC51-1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. Effective communication is key in my role as Nursery Director. On a daily basis I will have to speak to parents and carers of children about their needs and concerns. I also need to communicate with their children on their level as well. A large part of my communication is listening.
A1b To build and maintain relationships with children I would communicate with them in an age appropriate manner, identify and find solutions for issues that are preventing positive relationships for the child or young person. Important factors in building these relationships and enabling them to have positive relationships in the future involves teaching them how to :- Build up trust Reassurance that people do care and want to help them Keep them safe, with their permission Provide learning opportunities Comfort within the home environment Respecting each other and responding in an appropriate way. A1c I effectively build relationships with young people by slowly allowing them to let me into their personal lives. This is by a slow but gentle getting to know each other method. In the early stages of the relationship I would talk in general bringing up how their lives and family are structured, likes and dislikes, food shopping ( this allows the yp to express their preferences in a non-invasive way),talking about how we all have different personal needs and how we deal with personal space ect.
Unit 203 Communication and Professional Relationships with children, young people and adults Outcome 1 Know how to interact with and respond to children and young people 1.1 I would establish a respectable and professional relationship with a child when talking to them by using a tone of voice which will not come across as aggressive or intimidating to the child. I would lower myself to their level so as not to appear to be towering over them. I would speak clearly and slowly to the child and listen to them when they speak back to me. I would show that the child has my full attention by maintaining eye contact and nodding/smiling in response to what they have to say. 1.2 If I was dealing with key stage 1 children I would ensure that I speak at their level so that they know they have my attention, I would smile and nod in response to them so as to reassure them, ensuring that they fully understood what we had spoken about by asking them questions.
Active listening brings about trust and it helps the person to relax. The individuals can move their focus towards relevant issues, because the practitioner has demonstrated empathy, respect and acceptance of the person. The practitioner also gains a better understanding of what has been said, which means that they can respond appropriately. This means that both parties will receive accurate messages from each other. The factors that aid active listening are: Focusing on the individual, appropriate body language, maintaining eye contact, appropriate facial expressions, allowing sufficient time, making encouraging sounds, allowing pauses and allowing silence.
If the communication between a service user/colleague and me is effective then this helps to build trust and improve the relationship. My own development and skills benefit from effective communication; this is down to fully understanding what I am being taught and not misconstruing any of the information. 1.3 Explain why it is important to observe an individual’s reaction when communicating with them Observing somebodies reactions when engaging in a conversation with them is a crucial part to making sure the other person fully understands the message being conveyed to them. A conversation is a two way process, and relies on both parties to be fully engaged, it’s possible to identify if the other person is not understanding or listening to what’s being said by observing their body language and how they communicate back verbally. Tell-tale signs of someone not listening or understanding are their facial expressions; eye contact; gestures; silence; tone and pitch.
We communicate with others around us for all different reasons one reason to communicate may be to ensure that children's individual needs are being met at all times, also to keep up to date with people and important information. Also communicating with people may show that you are interested in what the other person is saying it also shows that you are being friendly by showing the person that you are listening and giving them your feedback on what they are saying also allowing someone else like a newcomer to speak will make them feel more welcome.
Positive communication will help colleagues to trust each other and have the confidence to voice their opinions, ask for help, give advice and share information which will provide the people we support with a strong team that they can trust, negative communication will have the opposite effect. 2.2 Describe the factors to consider when promoting effective communication. The factors you should consider to promote effective communication skills are; Think before you speak, especially when talking to children or vulnerable adults, you need to be clear about what you’re saying to avoid any unnecessary confusion which may lead to upset. Tone, this is very important our tone of voice can convey all sorts of emotions, sadness, happiness, anger, excitement etc. So make sure that your tone of voice is fitting to the emotion you wish to convey.