Kudler should have a clear idea of what the data is to be used for and how it is to be treated. “Sure, a customer database has value, and a company can maximize that value in any number of ways -- growing the database, mining it, monetizing it. Marketers can be tempted, despite pledges about privacy, to use collected information in ways that seem attractive but may ultimately damage relationships with customers.’ (Davenport, et al, 2007) It is important to their success as a business that Kudler Fine Foods maintain their relationship with their customers. And by this they should maintain positive relationships with all of their customers. “Market analytics allow companies to identify their best and worst customers and, consequently, to pay special attention to those deemed to be the most valuable.
This sort of multimedia can act as a focal point on the homepage of a website meaning that users are instantly drawn to it as soon as they open the page. This will mean that people visiting the website will be more likely to become a customer and existing customers will keep coming back due to the website being easy to navigate. As a consequence of this the business will have a larger customer base and will have higher profits. Advertising - Use of multimedia in advertising can help to give a business a high public profile, increase the customer base and in turn increase profit. It’s used to attract people’s attention and make the business look exciting and flashy to draw in new customers while also giving information about the
This prompted Monty Moran, co-CEO, to develop the “restaurateur program” which gives employees the ability to advance quickly through the ranks of the company. Chipotle can utilize this strength by ensuring that their employees remain happy working for the company, who will promote a higher standard of customer satisfaction resulting in customer loyalty and limiting these customers from spending money with the
By focusing on the opportunities created by this current consumer trend, the belief is they can expand the current market shares. Lowe’s can continue to deliver the great values that customers have come to expect while maintaining their reputation for offering innovative products and always striving to create a superior shopping experience. To deliver an even better experience at a value, they continually look for opportunities within their corporate office, field support and stores to work more efficiently. For example, Lowe’s refines their product categories based on the role each plays in their overall merchandising portfolio. This allows them to allocate resources, like inventory and marketing dollars, to optimize the portfolio.
Like other businesses our goal is to expand as well as build more customer awareness to increase its profits. Kudler wants to build a customer base that will be loyal to their stores. To do this it is important for Kudler to conduct the necessary research needed first to implement this change in the operations department. Especially, because we aim at a specific market with
This helps the organization produce a product or service that is worth while for the customer and would be of value to both the customer as well as the producer. Kudler’s Foods has to Incorporate a large amount of information from their market research in order to achieve success. The have to take into account their customer base of future and existing customers that they hope to serve and their competition. Marketing research will help Kathy identify these areas and outline a strategy to achieve their goals. When the five steps of marketing research are applied a business can decrease the chance of failure and take the steps to creating a successful business.
The software is running in the cloud on servers that are accessible from each site. There is no hardware to purchase or software to install thereby eliminating up-front investments. The On-Premise version is perfect for customers who prefer to maintain their own system. This browser-based software application is easy to install and extremely affordable. It offers a one-time licensing fee and the ability to upgrade as necessary.
The best forms of motivation focus on what the employees deem to be important. Many organizations find that flexibility in job design increases an employee’s longevity with the organization, improves productivity and betters morale ("Reference for Business; Encyclopedia of Business", 2012). Some methods of motivation include empowerment; creativity and innovation; learning; quality of life; monetary incentives; and other incentives ("Reference for Business; Encyclopedia of Business", 2012). Empowerment means giving employees more responsibility and decision making authority so they can feel control over the tasks they are held responsible for and better equips them to carry out those tasks ("Reference for Business; Encyclopedia of Business", 2012). Creativity and Innovation gives employees the opportunity to use their ideas to improve a job, product, or service ("Reference for Business; Encyclopedia of Business", 2012).
Much of the success of the company is attributed to its employees. But like many other companies, Kudler Fine Foods are looking for new ways to improve as well as grow. There latest strategy for growth is to tap into the global market. Kudler Fine Food officials expect this expansion to improve investor confidence,
It doesn’t appear that there is many other upscale specialty food stores in the areas, Kudler would have to look in other regions. Kudler Fine Foods will need to invest more time in researching what products or ideas will make the company successful compared to other specialty food stores outside of the country. Conclusion Kudler Fine Foods has shown it can be successful. Business has been going and appears to be doing well. Marketing is the most important key to business success.