Critical Information Systems: Huffman Trucking

1178 Words5 Pages
Critical Information Systems Benjamin Sigala BSA/310 1/31/2011 Tim Hagan Critical Information Systems Huffman Trucking is a large company that started out with one tractor-trailer in the 1935 that was founded in the local area of Cleveland Ohio by a man of the name H. Huffman, which originated from this name and was known as H. Huffman Trucking. The business started growing due to demands of freight carries from the US Government from the Midwest out towards the east coast. At the end of World War II with an established relationship with armed forces H. Huffman grew from one tractor-trailer to 16 tractors and 36 trailers by 1945 and brought K. Huffman the son into the business and incorporated which…show more content…
Huffman Trucking has numerous duties to fulfill within the companies main base in Ohio, and its outside branch locations in other areas. These duties include the management of type L (large) accounts and type S (small) accounts besides attending to customers needs and keeping them satisfied with on time fright deliveries while maintaining merchandise in one piece upon delivery. A log is required to keep track of driver detailed information as they are on the road and fulfilling shipments to clients as well as a log for any maintenance done on any tractor or trailer to stay up to date with different state regulations. Huffman trucking holds all of their information in a database created by an outside source, Smiths Systems Consulting. According to Quinstreet Inc. 2011, A collection of information organized in such a way that a computer program can quickly select desired pieces of data. You can think of a database as an electronic filing system. A database is structured data that is held in a way that computer systems can locate quickly almost like an electronic filing system. Hoffman Trucking keep close tabs on company maintenance considering…show more content…
Vender’s sale anything from automotive parts, electronics, medical supplies, office supplies and the list goes on. Huffman Trucking has divided their database of customers into two portions which include type S (small accounts) and type L (large accounts). The large accounts are more loyal customers but are not as profitable as the smaller ones due to the competitive edge that many companies have to compete in to hold these loyal account holders. The smaller accounts can be walk ins, one time deliveries, or companies that only order once in a while. Both customer categories are a source of revenue and must be kept satisfied to stay in top ranks, and by delivering on time and having competitive prices they shall be kept satisfied. Orders placed by any of the two must be managed properly to ensure that shipments are received on time and safely. Orders placed by any of these customers varies depending on the way the company is run, some like to have extra supply at hand because they might use a certain product on the daily others might just order enough to have at hand due to lack of warehouse space, but they might be willing to pay higher prices because of the urgency of the delivery. The database stored all this information and becomes very helpful in that the Hoffman company can have idea what these customers are willing pay for freight charges. Orders that do not fluctuate very often

More about Critical Information Systems: Huffman Trucking

Open Document