As Phlebotomists, we are essential for obtaining the proper patient samples. It is important for the phlebotomist and patient alike, to maintain a controlled, safe, and accurate collection of these specimens for not only the patient being cared for (internal stakeholder), but for the external stakeholders setting our general guidelines for care. Seeing as no one enjoys having their blood drawn, it’s up to us to explain the procedure to our patients, and attempt to make them as comfortable as possible. Maintaining cleanliness and safety throughout the process is highly important, as is using the proper collection tubes in proper order, and timing our draws to expedite these samples to the laboratory. We’ll have constant contact throughout the day with our fellow staff, nurses, doctors, and lab technicians.
UNIT 2 Introduction to Personal Development in Health, Social Care or Children’s and Young Peoples Settings 1.1 My role as a care assistant, the responsibilities and expectations of such are made clear to me within the job description, employee handbook, contract and via managerial/senior or experience staff guidance. My responsibilities as a care assistant include, providing emotional and practical support, assisting with personal care, such as dressing, bathing, washing, eating, toileting, accompanying to appointments/hospital admission, keeping documentation up to date and confidential, such as care plan's and application of topical medicine. I provide a duty of care which complies with both company and statutory requirements/policy, such as treating service users with respect and dignity encouraging equality and equal opportunity. 1.2 Standards with which the role is influenced include internal codes of practise policies and procedures, statutory legislation, such as the health and safety at work act 1974, national minimum standards, national occupation standards. Research and knowledge of these policies ensures that I work to required legal expectations for the benefit of myself, colleagues, employers and the service user.
I also have a duty off care to tell a senior member off staff (E.g staff nurse, sister/charge nurse) if I notice that there may be a problem with a patients health or anything I am concerned about. 2. Explain expectations about own work role as expressed in relevant standards. I am expected to Keep myself up to date with the latest off training and updates so I know the latest in skills development and practise off care. there are many different training opportunity to keep myself up to date with, I.e Infection prevention control, which in a hospital environment is extremely important to help prevent the risk off infection to both us as staff and the patients we provide care too.
1. Discuss the role of the nurse when collecting a comprehensive nursing health assessment. A nurse’s role is a complex and unique function and a fundamental part of a Multidisciplinary team. Nurses provide assessment and nursing care of a patient. Assessment is a systematic process using a rational method of planning to identify a patient’s health and any actual or potential problems that need to be met and to provide interventions to meet those needs.
In the PACU the nurses there received report from Cindy, which included the anesthetics used, fluids administered, and background information for the patient. The PACU nurses then performed an assessment of vital signs to ensure that the patient remained stable, and attached the patient to a blood pressure monitor and pulse oximeter. I learned a lot from this experience. The most important thing I learned from this experience is that everyone in the room during an operation must be on the same page and must function as a team. If anything is not orchestrated correctly or if things go unsaid this could cause dire circumstances for the patient.
It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication sheets after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and a choice available to the individual to allow them an informed choice regards their care. 1.2 Explain how communication affects relationships in the work setting.
UNIT 2 Introduction to Personal Development in Health, Social Care or Children’s and Young People’s Settings By Kate Okoro Level 2 Diploma in Health and Social Care 1.1 Describe the duties and responsibilities of own role The specific duties of your job will vary depending on your role and the employer you work for (Nolan, Burgess, and Shaw 2011). According to Eaton (2011), a care worker must be aware of the needs and requirements of the customer and must communicate successfully not only with the customer but also with other stakeholders such as family, friends and other healthcare professionals. The care worker also has a responsibility to alert the supervisor (or their representative) of any changes or causes for concern in the customer’s condition. There will be specific tasks identified for a particular customer. These may include cooking and/or preparing meals and possibly assistance with feeding.
As a care worker I need to be able to communicate effectively with service users, service user’s families/friends/doctors and nurse also my colleagues. We communicate via diary’s in service users home, service users plans, meetings, telephone conversations with senior member and on calls where two carers is required. It is important that the information recorded/delivered is clear, to the point and accurate so a high level of care can be maintained and the needs of the service users can be met. Always ensuring information is only accessible to people who are authorised to know about it 3. Explain why it is important to observe an individual’s reaction when communicating with them.
It also ensures any forms of abuse and health and safety issues are recognised and reported. All nursing staff should attend hand-over at the beginning of each shift and also complete any documents/notes after attending to each individual, thereby keeping other staff informed and up to date on current situations within the workplace. Patients communicate with nursing staff to express their needs and preferences. It is part of my job role as nursing staff to discuss the options and choices available to the individual to allow them to be fully informed on their choices regarding their care. 2 When working within a hospital there is a whole range of people to communicate with at all times.
When the back office medical assistant gets ready to room a patient he or she has to make sure that all of the patient’s medications are up to date and all of the incoming notes and consults are also included in the chart. These things are vital for the physician to see the patient. All of these things are needed supplied for the physician to properly diagnose the patient for his or