Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
The biggest area for quality improvement in the scenario will focus on improvement for the patient. Areas that are lacking and can use improvement for this aspect are: systems that affect the patient, patient safety, and coordination of care. In the scenario listed patients are not being brought down on time for their therapies which in turn is affecting their quality of care by not receiving the utmost care. This could be due to a lack of communication between staff in the facility and could be improved with better provisions or more staff in place. Patient satisfaction is also being compromised due to these issues affecting therapy.
Describe how the duty of care affects own work. Answer: people have a right to expert that when professional is providing support, they will be kept safe and not are neglected or exposed to any unnecessary RISK. Thinking about the duty of care that you ‘OWE’ to people is helpful when planning you work. It makes you consider whether what you were planning to do is in the best interest of the person you consider the physical risks involved bit allows you to see if you treating them with dignity and respect. As a health care professional if you think of it as ‘owing a duty of
How communication is so important in a health and social care environment Communication is vital when working in a health and social care environment, verbally or non- verbally. It is needed so that the carer (nurse, social worker) can give the best possible support or help to the patient. Good communication skills can gain positive relationships and also put the patient at ease as they will feel they can start to trust you which help them to relax and communicate back with you. This can then help to get a bigger picture of the patient's background and enable you to understand their needs. Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency.
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
In this task I will be exploring the different types of communication available and how vital they are in a health and social care sector. If care practitioners have demonstrate bad communication skills it will have a negative impact on the image of the health sector and also on the service users in terms of not getting the care they need or not getting the right information about the care they are about to receive. In the health and social care profession, effective communication is absolutely vital as it allows health workers to carry out their jobs effectively and also good communication creates a good relationship and a strong bond between care workers and care receivers and also it enables care workers to to effectively carry out their work responsibilities by allowing them to work peacefully and effectively with their colleagues. People who suffer fro communication impairments are at a risk of being unable to effectively communicate with their health care providers which could have a negative impact of their health in form of the type and quality of care that they receive. They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on.
In a clinical setting someones confidentiality is viewed by some as the key factor in establishing trust and therefore building a good relationship and interaction between a patient and professional. According to Hogston and simpson (1999) In the absence of this, it may be that nurses may not be able to offer the client the recquired quality of care that they would perhaps expect. Arnold and Boggs
How does effective communication incorporate the basic elements of communication? Effective communication in a healthcare is crucial for healthcare professionals and the patients to provide the proper care they need. When there’s not enough communication medical care will not be given effectively due to mistakes that will me made when things are not communicated clearly or correctly. Communication begins when we greet or see a person. When lives are in someone’s hands effective communication is a must in healthcare.
However, Knowles acknowledges that medical professionals play a role with regards to helping people take responsibility for their healthcare. He suggests that preventative healthcare is the key to solving many of today’s health issues. Nonetheless, to promote preventative care, the role that doctors play must be emphasized. He states, “Carrying out such a strategy involves many variables-convincing the doctor to play his pivotal role…” (Knowles 66). Here he is demonstrating the important role that doctors play in healthcare.
This ability to relate enables them to win the trust of their peers/subordinates. Usually good listeners by nature, they go on to defuse conflicts and disagreements. Self-respect and self-acceptance also play a vital role in self-concept as it enables us to tweak our behavior to suit different situations. Positive