Ways in which you communicaate us different depending who you are speaking too and also the purpose if it. while wirting is is imprtant thats communication is put correctly using correct speliing and things to encsure accuracy. 1.3 communication has an effect on the person you are communcatuing with. communction is a two ways process call 'an interaction'. its imprtant that any problems identified are delt with.
Factors to consider to promote affective communications: Verbal communication * Volume of speech * Choice of words * Tone of voice * Speed Non Verbal * Eye contact * Body language * Body positioning * Touch * Facial expression It is important to be aware of how individuals communicate, if they have any special needs or preferences. This information can be found in the individuals care plan. Q4. Individuals from other cultures may interpret our communications differently as they use different methods or have another understanding for words we might use for example slangs terms. Eye contact and physical closeness could also be misinterpreted causing offence or an intrusion.
How to start your assignment: • Explain what the barriers to accessing your care setting are and why they may be barriers. • Describe and explain how these barriers impact on creating a positive care environment. • What are the effects of these barriers on your care setting? There are a number of different barriers when it comes to accessing care, some of the barriers are: language/communication, cost, lack of information, Discrimination, Lack of disabled access, location, waiting lists, prejudice, shortage of places, opening times and discrimination. Communication between two individuals should be simple.
1.2) Explain how communication affects relationships in the work setting. Communication affects relationships in many ways, and not just inside of a work setting. Communication is a two way process, as it is never between one person. When communicating you must be displaying a clear message to the person or group listening, and they must understand it to be able to communicate back. In the work setting, communication is one of the most important tools we use as it can help build trust with colleagues, clients and their families, helps us to understand the individual’s needs, negotiation, and to help us de-escalate a tense situation.
This can then create conflict which could cause staff to not achieve their full potential within the work place. 2.2:Describe the factors to consider when promoting effective communication. Effective Communication can improve relationships, team building, decision-making and problem solving. It can also enable you to communicate negative of difficult messages without causing conflict or
To communicate non-verbally would consist of using technology such as e-mail or texts, or using sign language or picture messages for others who cannot use speech to be able to interact with each other. Even the way you present yourself is a way of communicating how you feel. Facial expressions and body language are two main interactions of showing how you feel without actually speaking. Different service users have different ways of communicating. Effective Communication is an essential skill practised by Health and Social Care practitioners to ensure they are effective at meeting the needs of every service user.
Failing to do so can cause the risk of confusion, misunderstanding or leave the individual with anxiety, frustration or bad feelings. 3.3 Explain how to overcome barriers to communication understanding and being aware of an individuals needs, wishes, beliefs, values and culture supporting individuals to communicate their needs avoid using jargon in written documents and when speaking ensuring communication aids are available and working properly show you are listening and interested 3.4 Describe strategies that can be used to clarify misunderstandings asking the individual for clarification presenting information in a clearer way/ another form - such as written, picture form or diagram. 4.2 Describe ways to maintain confidentiality in day to day communication keep written records safe not leaving written records in places where others may see them ensure confidential information is passed on only to others who have a right to it and who need to know password protecting electronic files do not leave computer screens on or let others use your password 4.4 Explain how
The reasons for this may be that people not be offended, we will not say something which may upset or provide a trigger for a vulnerable service user or put ourselves at risk. We reveal less intimate details about our personal lives in a work setting and people only know the basic facts about what our lives are like when not at work. In a personal relationship, it is acceptable to reveal details of what we do in our spare time and our relationships with others. This is in part because people we work with, such as service users, other staff or other professionals, do not need to know, talking about ourselves takes up time and makes us inefficient, if we are talking about ourselves we are not listening and are taking up time when a service user, member of staff or another professional may have something they need to share with us which is more urgent. We may also be putting ourselves and those around us at risk.
3. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see if the person understands the information given to them and the body language can give very important clues as to the level of understanding the person shows. A person may hear what you are saying and may appear to understand but if the body language is different it shows they haven’t fully understood all the information. Important clues to look for when communicating information and to see if the person understands fully are * Facial expression * Body language * Gestures * Position * Dress * Outcome 2.
Listening with an empathic ear and utilizing some intervention or other techniques to help people change their views about their circumstances is challenging but can be achieved through a lot of hard work and good communication. Verbal and non-verbal communication sends messages to both interviewer and interviewee. This is important because messages can be misinterpreted. It is so important to keep an open mind when interpreting the different aspects of communication. The human service staff must work together, and if there are any differences with the different styles of human service work, and staff then it should be resolved in calm and appropriate way.