We are all individual, no two people are the same hence it is not appropriate to say that because two people have dementia that they both have the same care and support needs. The values which one person feels are important in their life may not be so to another. 1.2 Explain why person-centred values must influence all aspects of social care work. To provide the best support to a person, their values must be taken into account and by doing so you will be empowering that person, increasing their self-determination and encouraging their independence. A person’s values will include their individuality, rights, choices, privacy, independence, dignity and respect.
One of those organizations is the Joint Commission and another one of them is the National Committee of Quality Assurance (NCQA). These organizations are responsible for developing and improving the quality of care. The Joint Commission is responsible for trying to continually improve the health care of the public they do this by working with stakeholders and evaluating different health care organizations while encouraging them to go above and beyond in providing safe and effective care at the highest quality and value (Spath, 2014). The NCQA is responsible for developing standards that will continue to improve the quality of health care. If an organization is interested in acquiring the seal of the NCQA they must first be able to pass a rigorous and comprehensive review as well as report annually on the continued performance of the organization (About NCQA, 2014).
Personal goals is something everyone in the health care relationship is going to have; like the physician saving time, or the patient needing reassurance. Personal goals can be very important when trying to understand a patient and their needs. I feel that knowing one’s personal goals, you can get a better understanding of that person. Interdependence is also very important because it looks at things leading up to the health care conversation, like the receptionist that is very cold and not friendly. That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician.
promoting choice and rights (4.1) Promoting individuality reduces the likelihood of abuse by enabling the vulnerable adults to feel part of their care by promoting their interests, aspirations and understand that everyone care needs are different. Getting to know your patients helps to create a strong bold and good working relationship. Promoting rights allows the vulnerable adults allows them to feel that their wishes and voice is heard and recognised and allows them to be individuals. Abuse is reduced by person centred values because institutional abuse often stems from things being done to people because it's convenient for the staff. The individual's feelings and preferences are not considered.
Unit 4222-201Introduction to communication in health social care or children's and young people's settings Outcome 1Understanding why communication is important in the work setting 1.1: People communicate for different reasons, to portray their feelings, emotions, pain, fear, anger, joy, love and opinions. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
We can make individual plans and requirements to suit the specific needs of an individual. The better the care plan the easier it becomes for us to assist a client in their own way without getting into a mess from not understanding the care plans. 2.1 Work with an individual and others to find out the person’s history, preferences, wishes and needs: Depending if the individual can communicate we can ask them, or their family if they have family, if they have no family and cannot communicate we have best interest meetings to discuss the care that an individual may need. Care plans also have all the information that we need about a person’s history and preferences. 2.2 Demonstrate ways to put person centered values into practice in complex or sensitive situations: Maybe just sitting and spending time with individuals on a 1:1 basis Intensive interaction with individuals 2.3 Adapt actions and approaches in response to an individual’s changing needs or preferences; By reviewing care plans on a regular basis 3.1 Analyze factors that influence the capacity of an individual to express consent: Dementia, understanding, not being able to
It influences social care work, because when we are caring for someone we have to be able to recognise that everybody is different and we must not impose our preferences to them. The personal beliefs should be respected and encouraged. Choice We need to be aware that each service user has the right to make choices and also how they can benefit from this. It is important both physically and mentally for a service user to make choices each day. It has an influence on social care work, because we need to make sure that we are communicating well, and listening to the individual's wishes and preferences, and we need to remember not to dothings without discussing it with service user.
Angela Friel C688704X 3.2 TMA02 Part A ‘The care and support that we provide for people should enable them to make the most of their lives’ (DH. 2006, p.13). How successful are health and/or social care services in achieving this aim? Introduction This essay will consider whether health and/or social care services enable people to make the most of their lives. It is important that services can be user led and person centred.
This report will also explain the importance of stakeholders an how quality is identified. The review of the purpose of physician and patient pertaining to Quality Improvement will be discussed in this report. Why Quality Management is necessary in the healthcare
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which