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WHAT MAKES A LEADER: WHY EMOTIONAL INTELLIGENCE MATTERS DANIEL GOLEMAN Copyright © 2013 by More Than Sound All Rights Reserved Published by More Than Sound LLC Florence, MA www.morethansound.net What Makes a Leader: Why Emotional Intelligence Matters / Daniel Goleman 1st Edition ISBN 978-1-934441-75-6 Also by Daniel Goleman from More Than Sound Leadership: A Master Class DVD series: with Bill George, Warren Bennis, George Kohlrieser and more Leadership: The Power of Emotional Intelligence: Selected Writings The Brain and Emotional Intelligence: New Insights Better Parents, Better Spouses, Better People with Daniel Siegel Knowing Our Emotions, Improving Our World with Paul Ekman Training the Brain: Cultivating Emotional Intelligence with Richard Davidson Good Work: Aligning Skills and Values with Howard Gardner The Inner Compass for Ethics and Excellence with Naomi Wolf Socially Intelligent Computing with Clay Shirky Rethinking Education with George Lucas Leading the Necessary Revolution with Peter Senge Available at morethansound.net 1 Table of Contents CONTENTS INTRODUCTION WHAT MAKES A LEADER? POSTSCRIPT LEADERSHIP THAT GETS RESULTS POSTSCRIPT PRIMAL LEADERSHIP: THE HIDDEN DRIVER OF GREAT PERFORMANCE POSTSCRIPT REAWAKENING YOUR PASSION FOR WORK POSTSCRIPT SOCIAL INTELLIGENCE AND THE BIOLOGY OF LEADERSHIP POSTSCRIPT THE LEADER’S TRIPLE FOCUS POSTSCRIPT NOT JUST SMART BUT WISE – WHY GREAT LEADERS NEED TO HAVE A FOCUS BEYOND THEIR ORGANIZATIONS PAGE 3 4 8 10 18 19 24 27 32 33 37 39 43 45 POSTSCRIPT 47 2 INTRODUCTION Which matters more for leadership that gets results: IQ or EQ? The paradox is that they both matter, but in very different ways. There is no doubt that given a large population pool, IQ is the best way to sort people into which career they can handle: it takes an IQ about a standard deviation (an IQ of 115) to handle