This aspect will make the victim more confident hence tell the whole story. * Avoid asking to many unnecessary questions as this may frustrate the victim if they end up thinking that they are not believed. Record any questions you ask. * The victim may want confidentiality about the abuse. Always ask what the victim wants to happen and never make promises you can’t keep.
N.V.Q. UNIT 501 1.1 There are several groups of individuals whose communication needs must be assessed as part of my role as care manager. There are the staff team that work for me and the residents who live in the Care Home I manage. Then there are the teams of health professionals who support us in varying roles i.e. C.P.N.’s O.T.’s, Psychiatrists etc… There are also individuals such as G.P’s, Dentists and family members for example who I have to communicate with.
Unit4222-201 Introduction to communication in health and social care or children's and young people's settings (SHC 21) Different reasons people communicate. People communicate with others in many different ways, but the key aspect of communication is to express needs, share your ideas or information, you may need to reassure, express feeling and socialise with people. Other reasons why you may communicate are to instruct people, encourage others to do their goals or to share with others your experiences. How communication affects all aspects of my work. I communicate with every person i work with, although the most important is the communication between me and my clients.
People communicate to build a bond, and establish trust. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of residents. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
The managers are more in contact with staff and have direct communication with staff members as well as patients in the hospital. This personal level of communication allows for managers effectively to communicate the importance of the mission of the hospital, which is to exceed expectations and provide quality health care to all at all times. With this mission in mind, it can lead to a close relationship with client care. The use of information systems is the way to communicate throughout the hospital to staff members. There are two charting systems used in the organization and an
To do this we can build a strong and trusting team and this builds relationship with other work colleagues, residents and other professionals. * Support workers need to work all as a team and in different ways to help / support / care for residents with all their different needs. It is important to communicate well with each other because of the nature of our job we are in. We need to communicate clearly with each other explaining things well and to be open to opinions / advice from colleagues and supervisors. Page 1 of 4 Assignment 301 Kathleen Toon-Poynton-Hurst Aiii: Method | How Effective is this method | Observation | By observing someone closely you can realise if there is a hearing or visual impairment then use the operative method or style of communication should be
SHC 21 Introduction to communication in health, social care or children’s and young people’s settings 1.1.1 Identify different reasons people communicate People communicate for a variety of reasons. Some of the reasons why people communicate will include: to air their opinion, to portray their feelings, to give instructions, or we can communicate by sending or responding to a message. Communication verbal and non verbal. Verbal communication is by use of words, which also carries or involves tone of voice, speed, loudness, emphasis and clarity. Non-verbal is so important is health and social care because there are many service users who depend on this method of communication.
As careers we complete communication books for each individual to keep all members of staff informed and aware of current situations. We also communicate to maintain and establish relationships with others, to share opinions, knowledge, emotions, to give encouragement and show others they are valued. The individuals will communicate with carers to express their needs and to ensure they are met. As a Carer I would also discuss the options and choices available to allow them an informed choice. 1.2: Explain how communication affects relationships in the work setting.
Communicating can also build bonds and relationships between people, for example if a service user is feeling lonely and they're trying to communicate with you and you don't show any interest or patience they become resentful and will refrain from communicating with you in the future which could effect your knowledge of their needs and feelings. However, taking time to communicate and listen to your service users reassures them that you are there to listen and respond to any needs. Reassurance can also be given if a service user is feeling low or wants questions answering and it also allows people to share experiences. 1.2 Explain how communication affects relationships in the work setting. Communication affects relationships at work as it helps to build trust whether it be between colleagues, service users, their families or other professionals involved.
Everyone needs a sense if security to turn to. In relationships that turn into physical abuse it is crucial to have that somebody you can rely on when your significant other starts abusing you. Having that person you can turn to in times of need can help a lot speaking to somebody about the issue of your physical abuse can help put things into perspective. Someone outside the situation is also neutral and can help see things from an unbiased point of view who in the end can suggest options on that you have not thought of on your own. Talking to someone about what’s going on can help you make sense of your feelings because chances are your feeling as if this is all your fault your feeling lonely and helpless talking to someone will help you see that none of what your feeling is true.