Health and Socail Care Man. Questions

4975 Words20 Pages
CU1530 Promote Communication in Health, Social Care Or Children’s and Young People’s Settings 1.1 Identify the different reasons why people need to communicate * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of adults. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognized and reported. * Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and a choice available to the individual to allow them an informed choice regards their care. 1.2 Explain how communication affects relationships in the work setting In order to work effectively with adults and their families, and so that we can plan for and meet their needs, it is essential to establish good relationships with a range of people. Relationships and communication skills go hand in hand. carers who have good communication skills are likely to have strong relationship with adults. This is because relationships are influenced by the body language, facual expression and ways in which others listen and talk to you, 2.2 Describe the factors to consider when promoting effective communication You need to

More about Health and Socail Care Man. Questions

Open Document