ASSIGNMENT 301. Task A Questions and Answers. Ai. Identify four different reasons why people communicate. 1.
Each team member shares information about their role and can highlight any problems or positives regarding the service user * Relationship with the service user. This is a one on one relationship. You have to listen and observe while delivering care. You have conversations and ask how they are and what they need. This is the most important relationship to establish and maintain because the service user needs to be able to trust you and feel safe.
C) Good communication with other professional bodies is a positive step which makes for a better working environment. AVI) A) Language barrier - Use a interpreter B) Distance barrier - Email, Letters C) Hearing barrier - Hearing aids, sign language yahoo.co.uk AVII) That the resident can respond accurately to the questions asked, Ask them a question to test knowledge and to see if the understood what’s being asked. I.E Follow a simple instruction. Also so that the communication back to you is ensuring the resident included all the key points you have communicated to them.
To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship. Effective communication is essensial between the service user and the carer as it means that their needs and preferences are met. Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Method How effective is this method?
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. - to understand the needs - to share information - to build a relationship - to express feelings Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Create a good relationship and improve the quality of care .Can resolve conflict that may arise. b) Individuals using the service and their carers Create a good relationship , build trust and respect. Service users would feel safer and feel that they can trust the carer with any problem. Carers would communicate more which would lead to the user getting the correct care.
Task A) Ai Identify four different reasons why people communicate 1. People communicate in order to establish relationships with others. To share opinions and views, To be understood and try to understand others. Also to share emotions and ideas and to give encouragement. 2.
To reassure a service user to help them to trust you. To build a trust based relationship with the service user requires communication on both parts. Teamwork amongst staff also needs good communication which helps with understanding each service users needs and to provide a good continuity of care. 1.2 Effective communication is is important so that information isn't confused, hence leading to mistakes being made. Being concise, precise, accurate and honest are necessary for any communication between staff and family members and also with service users.
Unit 301 – Principles of communication in adult social care settings Outcome 1 – Understand why effective communication is important in adult social care settings 1.1 – People communicate for many different reasons, some of these are; to share ideas with other people, to reassure someone, build relationships with others, to express individual needs and also to simply socialise with other people. 1.2 – Communication effects relationships within an adult social care setting in many different ways both positive and negative. Communication between everyone i.e. clients, carers or family members. Communication with our clients is the most important part of our jobs as it will give clients the confidence to do what they want to do as they will have developed a bond of trust as they know that you are committed to helping them.
6.3.3.1 Explain why it is important to work in partnership with others. It is vital for the individuals support team to work with others to achieve a person centred approach towards the care, support or needs of the service user, this allows for the information to be shared confidentially and in agreed ways, to achieve the best standard of care for each individual. Also so that others that come in to the home can read or be passed on accurate and up to date information, so that they can provide a consistent approach to each individual and their needs. This also demonstrates respect, mutual beneficial practices for the individuals. It also allows each employee to understand each others roles, and what purpose