Sr-Pf-001 Case Study

1413 Words6 Pages
rvice RequestDetermination of Requirements The proposed solution for SR-pf-001 must “An evaluation for the development of a patient management system for the tracking of patient check-in, appointments and surgery.” It is the hopes of the organization that the proposed solution would fulfill the hopes of the organization which are, “We would like a more unified patient experience.” (Cite) The user needs of this request are clearly stated as a patient management system that can track a patient’s progress through the system, tracking patient activity, focusing primarily on appointment scheduling, check-ins and surgical experiences. With this understood, we began a needs assessment which would determine what the user requirements would be for a solution system. The primary goal of most systems is to supply whatever tools and information the user of that system will need. The problem presented by Patton-Fuller Community Hospital’s service request (SR-pf-001), stated that the hospital needed a way to track patient activity, to create a more unified patient experience through an enhanced information management system. To determine user needs we first gathered information through: User feedback generated through user interviews and questionnaires.…show more content…
Some of the potential issues that the new patient management system must take into consideration include security, the accuracy and speed of the network, and compliance like HIPAA. The system will include sensitive information like patient information, medical diagnosis, treatment plans, and the results which will be used to schedule appointments. The patient management systems software, hardware, and networks design should take all of these things into consideration and should have functions incorporated into them that will offer all of those

More about Sr-Pf-001 Case Study

Open Document