A good verbal communicator is someone who listens well and can think and express ideas clearly. They should be someone who respects other people and makes them feel comfortable. They should have a good memory to make people feel listened to, and be patient and not rush people when engaging in conversation. In health and social care, verbal communication is useful to talk to everyone who can understand the same language as you, and who has the ability to understand it. To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
1. Identify the different reasons why people communicate (1.1.1) People communicate to make friends and build relationships, to express feelings, thoughts and emotions, to express needs, wishes and preferences, to obtain and exchange information. Communication helps maintain independence. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations.
Effective communication and interpersonal interaction in health and social care. P1 contexts Effective communication in the health and social care setting is very important as it allows the health care worker to perform their role effectively, allowing them to work alongside their colleagues and are able to develop supportive ties with the users of the service who can come from different types of backgrounds, cultures and religion. People with communication disabilities are at risk of not being able to communicate effectively with their health care professionals and this could have an impact directly on their health. Good communication is the foundation to successful relationship i.e. patient and carer, either through verbal or non-verbal communication.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Aiv Explain why it is important to find out about an individual’s: a) Communication and language needs It is important that you make sure that you are able to communicate with people you support in the best way for them. b) Wishes and preferences For the best way to meet their needs. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues If you have good communication skills with your colleagues they will be more likely to want to
“Nothing of me is original. I am the combined effort of everyone I've ever known.” ― Chuck Palahniuk. A person will often feel apprehensive when they are not involved and connected to a certain group but this is when we need to understand and learn to be autonomous and not be necessarily dependent on others. This is when we might find ourselves disconnecting with those surrounding us in order to revaluate ourselves. It is of utmost importance to carefully choose the people we associate with, as we are greatly influenced by our own peer group because they can assist in developing a strong individual identity.
unit 301 Principles of communication in adult social care settings Derenik Baghdasarian Outcome 1 Understand why effective communication is important in adult social care settings 1.1) Identify the different reasons people communicate Communication is the giving and receiving of information. Communication is essential part of our daily life, it allows us to express our feeling, from talking, shouting, crying, reading, writing, seeing, listening, and using nonverbal body language expressions (smiling, frowning). People communicate because they want to share information and ideas. 1.2 ) Explain how communication affects relationships in an adult social care settings Good communication can promote equality by encouraging service users to participate in activities within the nursing home. Effective communication enables service users’ needs and wishes to be met.
It leads to better outcomes and it creates better patient and family satisfaction. The FCC’s basic concepts are based on respect and dignity where health care providers listen to what the patient and the patient’s family’s perspectives and opinions are. Patient and family knowledge, values, beliefs, and cultural backgrounds are very important to consider incorporating into the planning and delivery of health care. Patients and families are encouraged to decision making depending
Communication and Values “Communication is the way which information is passed on or exchanged between carers and between carers and clients in health and social care organisations” Edexcel Vocabulary Sheet A good way of understanding how to communicate affectively is to use the communication cycle. Sends Message (Person A talks to person B) Seeing & Hearing (Person B hears the message) Understanding (Person B understands the message) Returning Message (Person B responds to the message) Seeing & Hearing (Person A hears the response) Understanding (Person A understands the response) Good communication is important because it helps you build relationships with different people, it helps boost your confidence and self-esteem