CU1530 Promote Communication in Health, Social Care Or Children’s and Young People’s Settings 1.1 Identify the different reasons why people need to communicate * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of adults. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognized and reported.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
Also a child can tells us some news, or a parent asks a question. A colleague might give us instructions or a visiting practitioner might make an observation. The information you give, receive and pass on will help you to carry out your work effectively. To expressing needs and feelings: children and young people should given opportunities to express themselves freely , also adults need to share needs and feeling with each other and in this way build up a sense of trust with the person they confide in and meet their needs. To sharing thoughts and ideas: If we have ideas, questions and opinions about our work, we should sharing them with colleagues helps to clarify, develop and even change the way we think and act.
Explain how effective communication affects all aspects of working in adult social care settings. In an adult social care setting effective communication can mean the difference between concise record keeping, high quality service provision, staff being able to work together as a team and creating an empathetic approach to service users and their significant others with a shared understanding of types of care and assistance required. Enabling staff members to encourage clients’ participation in social exercises and activities, as well as being able to gain their trust and give the right support as and when required. 1.3. Explain why it is important to observe an individual’s reactions when communicating with them.
1.2: Explain how effective communication affects all aspects of working in adult social care settings: You need to be able to communicte effectively with everyone in your team, the people you support, their families, their friends, your colleagues, senior staff and managers, and other health and social care professionals. Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. When you communicate with someone you expect that it has been effective as the situation in question would have been dealt with, for example, If you find yourself in a situation where a service user is in need of help and you ask your fellow member of staff for help and to call emergancy services, then a few minutes later help arrives and the service user has been dealt with correctly, your communication skills have been understood, if the communication was ineffective the outcome may have been different. 1.3: Explain why it it important to observe an individual's reactions when communicating with them: When communicating with another person it is important to make judgment about wether that person has understood what you have communicated to them because they may reply by verbally and confirming but there facial expressions and body language might say differently.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. * Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care.
All carers hand over at the beginning of each shift and also completes communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. e. Individuals communicate with carers to express their needs and preferences and to ensure they are met. To also discuss the options and choices available to the individual to allow them an informed choice with regards to their care. 1.2 Explain how communication affects relationships in the work setting (Use 3 examples as discussed) Within the care setting, we communicate using communication books, handover with colleagues, staff message book, staff meetings, meetings with Line Manager, etc. Effective communication is important as it ensures that
All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. - Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. Explain how effective communication affects all aspects of own work. Effective communication is vital for the care assistant .
Unit 201 Outcome 1 understand why communication is important in adult social care settings. 1.1 To express needs, to share ideas and information, to reassure people, express feelings, Build relationships, receive information and instructions, and socialise. 1.2 to ensure that our learners are kept in a safe environment, and staff commutate anything that is important and relevant so we communicate using key things such as, Handover with Colleagues, books staff, message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate if not then you may face conciseness 1.3 Its important to observe individuals reactions when communicating with them as our learners express themselves differently. Those learners that are nonverbal use various methods such as expressions, hand signals etc.
Expressing thoughts and ideas – in order to encourage children and young adults to talk about what they learned and what they think, or encourage them to express themselves imaginatively, communication skills are also needed. Effective communication is also needed when giving and receiving support. Very often children and young adults need reassurance and comforting, and it is very important how professionals use their communication skills to build child’s self- confidence. It is also important to reward child’s or young persons efforts by giving them time and