By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them. Understand the importance of feedback in
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
Identify the different reasons why people communicate. People communicate for several reasons such as, for giving and receiving information, to develop new relationships with work colleagues, patients, etc. And to express their needs and preferences to make sure that they are met. Explain how communication affects relationships in the work setting. By having good communication skills it will build good relationships in the work place.
All transactions performed were done so with the appropriate credentials. Once we determined that the data breach did not occur on our network we worked with the customers to check their personal computers. We discovered that all the information was gathered from the customers with a key-logging virus that collected the usernames, account numbers, passwords, personal identification numbers, URL addresses, and digital certificates used to access the VL Bank online banking site. Further investigation showed that there was not adequate virus protection on these PCs. The key-logging virus originated from a phishing email impersonating VL Bank and asking the customer to load the latest security software to protect from identity theft.
A virus is an executable code usually sent in an e-mail attachment or hidden in audio clip, video clip, or game. Viruses can corrupt files, control applications, and erase a hard drive simply by sharing a file. A worm is an executable code that spreads by infecting files over a network. Worms normally do not require user action, to populate and they do not need attachment to another program or file. Once a virus or a worm releases itself, it will spread quickly.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
Unit 304- Communicate in a business environment Outcome 1: Understand the purpose of planning communication 1.1 Explain the benefits of knowing the purpose of communication The purpose of communication is so that people are able to understand each other in different ways and for many different reasons. Communication can be done in many ways whether it is verbal or non-verbal. The benefits of knowing the purpose of communication are that; it means people are able to use their communication skills to help others, discuss and to solve problems we come across in day to day life. For example; At work if I do not know how to do a certain task I am given its important that I know I can communicate with one of my colleagues in order to get the problem solved and give me further understanding on how to further complete the given task. The purpose of communication is important as communication is the only way people can get across; problems, feelings, discomforts and ideas.
3.1 Explain why it is important to work in partnership with others? Working in partnership with others sets an organised place, which encouragers more organisation from the outset, it helps encourage a positive response and makes sure everything goes to plan, it helps things run more professional, builds confidence and builds trust on all sides. 3.3 Identify skills and approaches needed for resolving conflicts? *listening skills- to help let the person(s) know your hearing what they’re saying, you pay attention to what they have to say, and you’ve responded to them. *negotiating skills-used to resolve situations.
1. What is reflective practice? Answer Reflective practice is a process which enables you to achieve a better understanding of yourself, your skills, competencies, knowledge and professional practice. The way things are done may not always be the only way to do them... Reflecting to see this helps identify gaps and areas that can be improved.
He sheds light on the fact that students, who are future employees, should also be able to write well, use processing tools and send information electronically. One can make sure they possess these traits thus, being able to communicate in a business setting by familiarizing their self with the characteristics of effective communication. Those characteristics are making sure one is providing practical information. One should also give facts rather then vague impressions. Presenting information in a concise, efficient manner is another trait of effective communication.