Posture is important because it sends messages by the way that you are sitting or standing. If a doctor was slouching while assessing a patient, the patient could think the doctor is not interested in patients’ needs. This could make the patient feel uncomfortable. Facial expressions are also important. For example, smiling can show you are experiencing happy emotions.
Communicating with different people in the setting is also a great importance to when in a health or social care setting because you need to work as a team as well as speaking to the patients to make them feel comfortable and welcoming. This will also show that the patients can rely on you and discuss any problems that they may have or face. When communicating with a wide range of people you get an idea on how different people are you will also know how to deal with that certain person. Effective teamwork shows that you can work in a environment with a whole range of different people and communicate with them in order to give the best care and treatment to those who need it.When having a conversation with a service user it is important that while or after they are speaking you make sure to reassure what the other person has said, to do this is you should use hand gestures, when your thinking or struggling to communicate you
This is the reason why we do staff handover meetings at the beginning of each shift, because its an efficient way of getting information across. Which in turn allows the staff joining the shift some insight of what occurred during the earlier shift. Working as a care assistant at Lobswood House I discuss options and choices that are available to the individual to enable them to make informed decision in regards of their care. It helps promote their independence and boost their self-esteem. It is important that staff are able to communicate with the patient effectively, this in turn help promote a healthy relationship between staff and residents as well as improve the support that we offer residents.
To gain clear guidance and knowledge of those who you are supporting Aii - Effective communication is very important in order to pass clear and direct information between service users, support workers and other practitioners. When sharing information between professionals it is essential that the details are accurate as to reduce the amount of mistakes made. When supporting people it is good practise to use effective forms of communication so that the professional relationship is strengthened, this allows both service users and support workers to trust one another; it may also allow the support worker to be an advocate for the service user. This responsibility requires effective communication in order to have the service users’ everyday personal needs and also health care concerns identified and met. Aiii – Method | How effective is this method?
We all also need to do develop and maintain positive working relationships with colleagues and professionals who have contact with the service that you are a part of. We need communicate so we can share information with people who are using the services so they can provide and receive information. People who are using the service need to communication as they need to express the way that they are feeling, if they have any thoughts and ideas they will be able to express that, we need to maintain good working relationships with our colleagues as we will needs to share and receive information with them and knowing what support is needed if there is any. A client who is using the service will need to be able to communicate somehow to express if there is anything wrong with them or another client who is using the service. If there is a client who attends a day centre and a incident has happened at home the day centre will need to be informed of this.
1.1Identify the different reasons people communicate People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. The communication could be professional (formal), or personal (informal). Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client. We communicate with many people in the care setting for many reasons, here are some examples: Clients – To give them choices, express their needs, to share ideas and information, to reassure, to express feelings, to build relationships, to ask questions; to share experiences. If a client is not feeling well it is essential that they are able to convey this to you.
To enable myself to communicate with the residents, speaking clearly and directly gets the message across . Good communication skills are vital for working in health and social care as they help to develop positive relationships with the residents and their family's and friends so myself and colleagues can understand and meet the needs of the residents. 1.3 Explain why it is important to observe an individuals reaction when communicating with them. When I communicate with the residents it is important that i understand how each resident is feeling and what they want to say. I can do this by observing a variety of reactions.
1.Understand why communication is important in the work setting- 1.1People communicate for numerous different reasons, to build relationships being one of them; this will enable you to work more effectively as a team with your colleagues but to also gain trust with a service user so they can talk to you if they have any problems/ concerns. Another reason is so you can share information, this is vital in my work setting because, for example, if a service user begins a new course of antibiotics then the member of staff dealing with this must pass the information on to all other staff to make sure they continue the course of medication. Finally communication is important to allow you to reassure others; if a service user with dementia is becoming distressed due to confusion of where they are for instance, then gentle reassurance is needed to help the situation and make them feel at ease. 1.2 Effective communication affects all aspects of my work because it helps build trust between both me and my colleagues and me and the service users. If a service user feels they can trust me then any problems they may face can be shared and overcome in a professional way.
If you do not know any text editing applications, you may use the Visual Studio editor (just open up an empty program), but I recommend Notepad (Start->Programs->Accessories), which a very simple editor, or Word. In addition to the requirements of your statement as described above, you may add personal comments such as how long you worked, what problems you had along the way, what you learned, how you feel about the assignment or your progress, etc. Do not mix these comments with the statement of completeness, put them after it as a separate paragraph. I find such comments interesting and educational. They will not affect your grade for the statement, but they could affect your grade for presentation in the unlikely case that they are significantly different from the rest of your
P1: Explain the role of effective communication and interpersonal interaction in a health and social care context In this piece of coursework I am going to explain the role of effective communication and interpersonal interaction in a health and social care context. I will also include details of any conversations that I have had and interactions that I have participated in during my work experience. Effective communication and interpersonal interaction play a very important role in a health and social care environment. They can help a health care professional to build up trust and gain the confidence of a client. In this assignment I am going to refer to different types of communication and refer to interpersonal interaction.